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Privacy Policy

Value Testers respects your privacy and security. We want to make use of any information you give us in order to provide you with the best possible online experience.

 

Information Collection and Uses

Value Testers is the sole owner of the information collected on this site. Value Testers will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Value Testers collects information from our users at several different points on our Web Site.

 

Registration

Although not required for all services offered, a better user experience may be provided if the user registers with some personally identifying information. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

 

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

 

Cookies

A cookie is a piece of data containing information about the user that is stored on the user's hard drive. A cookie can contain information such as a user identification code that the site uses to personalize the web experience, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie data created by other sites.

Some parts of this web site may use cookies to track user traffic patterns. We do this in order to determine the usefulness of web site information to our users and to see how effective our navigational structure is in helping users reach that information. Value Testers systems do not correlate this information with data about individual users, nor does it share this information or sell it to any third party.

A user may set their browser to refuse all cookies, or to warn before accepting cookies and thereby refuse individual cookies. If a user rejects the cookie(s), they may still use our site. The only drawback is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.



Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 

Sharing

We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. We have no control of these other parties and are not responsible for their actions.

 

Links

This web site contains links to other sites. Please be aware that Value Testers is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 

Newsletter and Agents

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

 

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring and/or improving the use and satisfaction of this site. Survey information will be used for marketing purposes.

 

Tell-A-Friend

If a user elects to use our referral service to inform a friend about our site, we ask them for the friend's name and email address. Value Testers will automatically send the friend a one-time email inviting them to visit the site. Value Testers stores this information for the sole purpose of sending this one-time email. The friend may contact Value Testers at remove@valuetesters.com to request the removal of this information from our database.

 

Security

Value Testers, LLC is committed to taking all reasonable steps to protect the individual identifying information that you provide to us. When our secure order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. All employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our Web Site, you can send an email to customersupport@valuetesters.com.

 

Special Offers

Established users of our Web Site will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the choice and opt-out section below.

 

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

 

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the user profile page or by emailing remove@valuetesters.com.

 

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. However, not every service offers an 'opt-out'.  Users who no longer wish to receive our newsletter or promotional materials from Value Testers may opt-out of receiving these communications by replying with unsubscribe in the subject line of the email or by emailing us at remove@valuetesters.com.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under certain circumstances, if we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.