• The Neurio Android app is supported on Android devices running 4.0.3 (Ice Cream Sandwich) or higher.
• The Neurio iOS app is supported on iPhones, iPads, and iPod Touches running iOS 7.0 or higher.
• The Neurio web app is supported on Google Chrome, Mozilla Firefox, Safari, and Internet Explorer desktop web browsers, as well as Safari 7+, Android 4+ and Google Chrome web browsers.
• Neurio also requires WiFi access (2.4 gHZ 802.11n) in order to transmit and analyze your energy consumption data.

Neurio is compatible with the following voltages:

120/240V 60Hz - Typical North American house
120/208V 60Hz - Typical North American apartment
120/208V 60Hz 3-Phase WYE - North American small business
220-240V 50Hz - Typical voltage outside North America
230/400V 50Hz 3-Phase WYE - Typical 3-phase voltage outside of North America

This covers most homes internationally, but the label on the door or you breaker panel should list the voltage configuration for your home.

Neurio can also be used in homes with solar panels, except for any 3-phase homes that have 2-phase or 3-phase solar connections.

The Neurio mobile app for Android is available on Google Play.
The Neurio mobile app for iOS is available on iTunes.
The Neurio web app is available at http://my.neur.io.

How low can you go?

Neurio offers an insightful yet simple way to help you reduce your energy usage, right on your mobile phone.

STEPS

1. Open the app and watch your home's energy usage in real-time. Turn your devices on and off to see how your energy use changes.
2. Try Neurio's Lowest Power challenge by turning off and unplugging as many electrical devices as you can. Once you achieve a low power score, consider how each appliance contributes to your score and you'll find easy ways to save.
3. Watch your Always On score. Many electrical devices use energy even when you're not around. Every day Neurio will evaluate how efficient your home is and help you compare it to other homes.

A Step by Step Video Guide to Installing the Neurio Sensor

Watch this video for tips on installing the Neurio Sensor in a breaker panel.

The Neurio Quick Install Guide is included in each Neurio package, but we've attached PDF versions here too for you to reference.

The Neurio Quick Install Guide is included in each Neurio package, but we've attached PDF versions here too for you to reference.

The Neurio Quick Install Guide is included in each Neurio package, but we've attached PDF versions here too for you to reference.

The Neurio Quick Install Guide is included in each Neurio package, but we've attached PDF versions here too for you to reference.

Be sure your Wi-Fi router and Neurio Sensor are installed on separate breakers so that if required, you can power cycle your Neurio unit without disrupting your home Wi-Fi network.

If your Neurio is reporting that the wireless signal is less than 2 bars, ensure that the antenna and all other cables are solidly connected to your Neurio. Also ensure your antenna is outside of your panel (using the provided antenna mounts). If that doesn’t help, use another wireless device such as your smartphone next to your Neurio and see if it reports similar signal strength at that same distance.

If using your smartphone you can verify that the wireless signal is in fact weak (less than 2 bars), it is recommended to use signal range extenders to improve the signal strength. One example is Netgear WN2000RPTv2 (and TP-LINK TL-WR702N).

QUESTION: Is there any way to verify that my sensor readings make sense, especially that I've matched the right phases on the CTs versus the voltage wires?

ANSWER (this is written for a 2-phase / split-phase home):

To verify that both phases are connected:

1. Open Neurio Sensor's admin page (*see instructions below).
2. Go to the Sensor Reading page and to see live readings from individual channels.
3. Turn on your Oven and see if values from both phases increase. That indicates you've got both phases connected.
4. If you see negative Power (W) values your CTs may be inverted.
   • This can be fixed in Neurio's configuration! This easiest way to do this is to access Neurio's admin page (*see instructions below), and click the "Connect to home WiFi" button again. This will re-save neurio's top-level sensor configuration (e.g. 2-phase, no solar) and initiate automatic CT polarity checking again, which should correct the issue. (Note that you don't have to proceed with the WiFi scan and join process if neurio is already connected to your network.).
   • If the auto configuration does not fix the error you can either physically flip your CTs in the panel, OR click on Sensor Settings, click on Advanced, check the Invert box for the appropriate CT and click SAVE.

To verify there is no phase mis-match between voltage connections and current sensors (CTs):

1. Find a 60 or 100 Watts light bulb in your home; make sure you know its wattage
2. Turn it on and watch Neurio's real-time graph
3. If the change in graph is within 90% of the wattage on the bulb, you are good to go! Otherwise, switch the CT connections on Neurio and try this again to see if you get the correct value.

To connect to Neurio Sensor's admin page, you have two ways:

1. Method A: Connect to your Neurio sensor using its local IP address. You may find that through your router's admin page (check your routers device list for Neurio's local IP).
2. Method B: If you can't find the local IP address, restart Neurio by flipping the breaker it's connected to, and then connect to Neurio's Wifi when it boots up. Note that you'll have a minute after you reboot Neurio before it connects back to your home Wifi.