Value Testers
International Sales
International Customers Information:
Valuetesters.com sells worldwide. Our
sales people have a great deal of experience with international markets, as we
have sold to almost 150 countries worldwide. We provide excellent customer
service that is based on building relationships with our customers who become
our friends. Value Testers helps customers to select products that
exactly match their needs and at the same time are the least expensive
solution. We also help customers to find the best and reasonably priced
shipping. We work as a team to help our customers.
Our
team can assist customers not only in English, but also in Spanish, Polish and
Portuguese.
We
know, how important it is to build relationship based on trust, when it comes
to international sales, and this is what we do. You can rely on our team
and service.
Payments Methods:
All international orders are on PRE-PAID basis. This includes all shipping
charges. Shipping charges published on our web site may only represent an
estimated cost. If the actual cost of shipping exceeds the estimate by
more than ten percent, clients will be contacted for additional payment.
We accept payment by way of electronic funds (wire) transfer, PayPal, Google
Checkout, credit card or international cashier’s check. We do not offer C.O.D.
terms.
Four methods of ordering for international customers:
1.
PayPal.
Directly available on our Web Site, when you select product and log in into
your account, or register, if you are the first time buyer. Please
remember that all shipping charges are estimates, and we reserve the right to
revise them depending on actual cost. If the real cost of shipping is at
least 10 percent higher, than one calculated automatically, we will notify
clients of additional charges.
2.
Google Checkout. Directly available on our Web Site, when you select
product and place it into your shopping cart. Please remember that all
shipping charges are estimates, and we reserve the right to revise them
depending on actual cost. If the real cost of shipping is at least 10
percent higher, than one calculated automatically, we will notify clients of
additional charges.
3.
Order your product online by selecting International Customers within the
shopping cart. The cost of shipping can be calculated when product (s)
are in the shopping cart; however, that cost is only an estimate and might be
different from the real charge. The reason is that all international
shipments charges are based on dimensional weight, and it it very difficult to
predict size of the box, especially, when you order more than one
product. If the real cost of shipping is at least 10 percent higher, than
one calculated automatically, we will notify clients of additional charges.
However, in case of using credit card payment for all
non-USA/non-Canadian orders, you will need to fax to us the following documents
to: +1
602-795-4624
A. Your most current credit card
statement
B. And a copy of the front and back of your credit
card
Your order will NOT be processed until this information is
received.
Please note that all credit cards will be verified by the
card-issuing bank, and shipments of international orders may be delayed by a
few days due to that procedure.
** Please write down your order number on your fax.
4.
Send your product enquiry through fax or email, and we will respond sending you
a complete quotation, which includes cost of product and shipping to your
country. The quotation will include our banking information for a wire transfer
or international cashier’s check.
Methods
of international shipment:
We will ship your order via UPS, FedEx, or a carrier of your preference. We
will also work with your U.S. freight forwarder.
Cost of Shipping to International Locations:
All major carriers, such as UPS or FedEx determine cost of shipping to
international locations based on volumetric weight. Such calculations are
not always straightforward, especially in case of heavy or oversized product,
and may result in surcharges not accounted for in shipping cost calculated
automatically. Therefore, we reserve the right of reviewing each shipping
charge. In case of the real cost being at least 10 percent higher, than one
calculated automatically, we will notify clients of additional charges.
Minimum Order Amount:
$200.00 is the minimum product value (excluding cost of shipping) for all international orders. High costs of order processing and international shipping does not warrant processing orders of any lower value.
Exclusions from Export:
Amprobe
and Fluke products can be shipped only within US, as per agreement between
manufacturers and US distributors. The same relates to Thermal Imagers
frequency 33kHz or higher.
For
more information please contact us:
Valuetesters.com
312 Raleigh St, Suite 9
Wilmington, NC, 28412
USA
e-mail:
[email protected]
Tel:
602-795-8292
Fax:
602-795-4624